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Tampa Bay Community News 09/06/2000: DSL, ISDN, Cable.... So many options, yet, not a lot of meaningful information for the New Age consumer. What is high-speed access? How do you throttle my bandwidth? Is faster, better? Can I get a ticket for going too fast? These questions and others we hope to answer in the next few minutes.

Community News 10/02/2000: It’s that time of year when our thoughts turn to football (oops…) the holidays which are approaching quickly. I would like to take a moment of your time to discuss the pros and cons of shopping online.

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Saint Petersburg, Fl., Sept. 11, 2000 – As a start-up company, The Ronin Group was faced with tough competition from larger established Bay Area integrators. Building a large sales-staff would require a considerable capital investment early in the game.

 


 

 

Tampa Bay Community News September, 6 2000

DSL, ISDN, Cable....  So many options, yet, not a lot of meaningful information for the New Age consumer.  What is high-speed access?  How do you throttle my bandwidth? Is faster, better? Can I get a ticket for going too fast?  These questions and others we hope to answer in the next few minutes.

Let us start with your computer, since most of the aforementioned options affect your computer this should allow us to all begin at the same square.

Most people still access the Internet and/or e-mail with a standard dial up modem.  You can get speeds approaching 50,000 bits per second (if the wind is blowing just right and you are facing downhill).  Most people are lucky if they get 33,000 bits per second or connected at all.  Besides being relatively slow for one person, it would be downright miserable for 2 or more simultaneous people to use the same connection.  Not to mention the call from Aunt Mable or the cute gal/guy you've been trying to get a date with for the past 3 months, ringing busy or bumping you from the Internet connection.  So being the patient people that we are we demand, and jump at any type solution to allow quicker access to the Internet.  Fortunately we have a multitude of answers and choices, which we can exercise at our convenience.  The choices are DSL, ISDN, and Cable.

DSL stands for Digital Subscriber Line which is a service providing a higher speed access than a typical modem user can receive. It comes in a variety of choices; the most common for home use and most small businesses is ADSL (Asynchronous Digital Subscriber Line).   It provides the connection from your house or business to the Local Phone provider.  From the local phone provider, you can get connected to the Internet through an ISP (Internet Service Provider).  There are several ISPs to choose from, Internet Junction and GTE are two of many.  Once this connection is established you have the ability to have uninterrupted access. 

PROS:  You can talk, fax, or whatever else you may wish to do on that exact same phone line while you are also on the Internet. You can access the Internet at extremely quick rates vs. a regular dial-up connection.  (Once you’ve had it, you’ll never want to go back).  You do not share the same line with other users as you do with other modes of connectivity.

CONS:  It is more expensive than a regular modem connection.  Average starting price is $50.00 per month and is available within certain distance from Phone Company. You can also have multiple vendors for the connection.  EX:  GTE can provide the service while Internet Junction provides the ISP connection.  Some people consider this a PRO, but we chose CON because you now have two bills a month.

Cable is the original fast speed connection.  Cable offers a higher Bandwidth conduit (think of a larger hose) and is a little faster than DSL (ADSL).  You might be thinking, “Faster is better, right”?  Maybe, but the difference between the two is one of dedication verses sharing.  With cable access you are sharing a line with many users (picture a Vine…The Main branch is the cable and the branches are going to individual homes).  Is this bad?  Without the proper preventative measures in place, you have opened up your computer to the outside world.  With a dedicated DSL line, you are connected from your home into the phone company. Both offer exceptional speeds, and both would accomplish the speed factor of today’s home user. 

PROS:  Approximately 10X the bandwidth, can be added to your existing cable bill for around $40.00/ Month, non-cable subscribers can expect to pay around $50.00 / Month.

CONS:  A shared line can cause congestion as more people are added to the route.  People are on the same path opening your computer to easy access from them.

What about the people who cannot get DSL, or Cable?  A third option is available at a higher cost per month.  It’s called ISDN.   ISDN (Integrated Services Digital Network) has been around for years.  You normally pay for time units on an ISDN line (Think Cell Phone), but you do not remain connected to the Internet constantly.  Your hardware is set to automatically connect when you want to access the Internet or check email, then disconnect after 2 minutes of inactivity.  It seems difficult, but it really provides a good service when you cannot receive the other two.

PROS:  Can be installed where other access is not available and is faster than conventional dial up. 

CONS:  Cost starts at $70 / Month for approximately 100 minutes + extra charges per minute.  It does require additional equipment and possibly a professional installer. 

There are many options available, so do your homework to find which one is right for you.  If you are a small or medium sized business looking to explore the possibilities of using this in your office, please contact a few system integrators who can help in guiding your decisions.  If you contact a DSL provider, please understand that their position is to sell you their version of DSL.  Use a neutral source for determining your company’s needs.

If you have a question you would like answered in a future column, please contact me at cnews@roninit.com

Dennis Rapp was born and raised in the Tampa Bay area.   He has been in the computer industry for 18 years, and is owner of a systems integration/consulting company called The RONIN Group; Inc., which specializes in small/medium, sized business needs.  He consults with large corporations on ERP issues.  You can reach him at drapp@roninit.com

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Community News October 1, 2000

It’s that time of year when our thoughts turn to football (oops…) the holidays which are approaching quickly.  I would like to take a moment of your time to discuss the pros and cons of shopping online.  (Now sport’s fans be patient, I’ll get back to football)…

Online shopping can appear in various forms:  Credit card purchases, COD, and direct check withdraw, are all transactions completed over the Internet.  I would first like to address the global concerns of all these forms of purchase.  The biggest question I hear when I talk about online shopping is (IN UNISON) “is it safe?”  And for the most part YES, it is safe.  The problems usually lie within ourselves, mainly we tend to fall under the assumption that we are shopping from the friendly confines of our own home, maybe curled up with a warm glass of milk, just dreaming of getting into that holiday spirit.  Don’t let the surroundings change the way you would treat any other mercantile exchange.  If you are thinking about shopping online, or have already done so, you may want to keep these thoughts in mind.  DO NOT USE YOUR BANK CARD!  Why?  We have been around enough to know that if anyone can design a secure system, there is someone else who can crack it.  Is this a common occurrence?  No.  Maybe 1 in 100,000 and it may not be from someone breaking the sophisticated codes to keep transactions safe, it could, like any other place of business, be associated with the people who handle these transactions. You can have the same risk from dealing with a local retail establishment, so let’s examine some alternatives for safety when shopping online. COUNTERMEASURE:  I have a specific Card for online transactions.  Companies are dying to give me their latest and greatest card, so I get a set limit, ~$500.00 (Keeps the gift giving within reach also), and utilize that as my online card.  If someone were to obtain the information for this card, I would know, and still not worry about my banking account being drained.

Now if you visit a website that asks for a lot of information, please use caution they are trying to define your buying habits and traits to make your online shopping tailored to your needs, they then set the banner ads (those ads that blink and flash when you are on a website).  Once again, do they need everything they are requiring?  You may also be asked to input your email address…. (MAILING LISTS…JUNK Email)  COUNTERMEASURE:  For the email, I use a free email service from HOTMAIL.COM.  It is not my normal email address but it works to still get the information to me, and the thousands of emails which eventually arrive in my INBOX are easier to delete from that resource, than my personal email which I only give out to strangers reading this column.

Now I do not want you to get the wrong idea.  I love the concept of online shopping.  Once again, I can sit around the house, sipping my morning coffee, ordering everything I need for the holidays, and never enter the mall.  Sound fun?  Well, I enjoy the Holidays in the mall if I DON’T HAVE to shop.  But what advantage besides shopping in my friendly confines does online offer?  Believe it or not, online is cheap!!!  Why?  Because in order to entice you through the virtual doorway, and into my web spot (That I paid thousands of dollars for), I sell products at under cost.  THAT’S Right!  I said at a loss!!!  See the idea is to bring you in through the web, let you learn how to shop and become accustomed to shopping online, and then slowly move prices back to their “normal” levels.  One of the biggest retailers “Amazon.com” which is a bookstore, has succeeded in attracting millions of buyers yet, has failed to produce a profit.  That’s why the “Dot Coms” took the big stock hit in March…  Is the principle sound?  Knowing the way we love convenience, this probably will succeed.  I fully expect the pricing to slowly start creeping up to normal rates by the end of 2001, so keep looking for the bargains online…. Just remember it’s like any other purchase, if you don’t feel comfortable putting in your Credit Card numbers, then call them on their telephone number and speak to someone who will be glad to take your order the old fashioned way, and make sure you are buying through a trusted resource.  Most online websites inform you that you are entering a secure area and will be transmitting secure information into their site.  If you are unsure, but still want to experiment then start small.  Buy a couple of inexpensive items with your online card that we discussed above, and begin to become online friendly…  And back to the football crowd, you can purchase hard to find items online for your favorite football team…. (See I didn’t leave you out.)

Next Month I hope to discuss the hot Items for the Techie in your life, or those who wish to become techies.  Just in time for the Holidays.

If you have a question you would like answered in a future column, please contact me at cnews@roninit.com

Dennis Rapp was born and raised in the Tampa Bay area.   He has been in the computer industry for 18 years, and is owner of a systems integration/consulting company called The RONIN Group; Inc., which specializes in small/medium, sized business needs.  He consults with large corporations on ERP issues.  You can reach him at drapp@roninit.com

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STARTUP NETWORK INTEGRATION COMPANY BUILDING NEW CLIENT RELATIONSHIPS BY GIVING AWAY THOUSANDS IN SERVICES.

Dennis Rapp, Owner of Startup “The RONIN Group, Inc.” has already landed clients like AuctionBroker.com and TelNetworks by performing a series of network security services free of charge.  

Saint Petersburg, Fl., Sept. 11, 2000 – As a start-up company, The Ronin Group was faced with tough competition from larger established Bay Area integrators. Building a large sales-staff would require a considerable capital investment early in the game.  Giving away services would prove no less costly; but did allow them to choose which companies they wanted to work with.

The Ronin Group began giving away network security analysis and risk mitigation services completely free of charge to companies that matched their target client profile.  These services were comprised of Level 1 Security Assesments and counter measures, Network Documentation, and Performance Tuning.  The entire analysis included 4-5 hours of work even before visiting the potential client’s site and up to a full day at their office.  In a market that regularly commands $150 and $225 per hour for like services, the analysis is easily valued at more than $2,000. 

“My years at Texas Instruments taught me one thing if nothing else.  All the sales people, direct mail, and fancy brochures in the world can’t tell me what I can learn about a company from having work on my network for a single day.  If giving away a couple days service can give them the same level of comfort with me, then I see it as a great investment.” said Dennis Rapp, founder of the Ronin Group.

And a great investment it has been. This creative method of attracting customers has resulted in an impressive client list only thirty days after opening.  Auction Brokers, an industry leader in both software development and support, is using the Ronin Group regularly.

“The Ronin Group lets me sleep at night.  From the first day, they showed a genuine interest in my business and learning what I needed to be successful.  They performed a complete security analysis, and "tweaked" our servers for maximum performance. They even took the time to explain to our own engineers any changes they were making.  Now we have them in twice a week to help keep our systems tuned to optimal performance."

With less than 2 dozen customers, the Ronin Group is focusing on small and medium sized companies who are dissatisified with their present Networking Staff or Company. 

“We think your network should do more than file storage and email.  Our motto is ‘Are you getting what you want from your network?’  If you’re not, WHY NOT? Your paying for it one way or another.  We will analyze your network, show you what you can do to make it work for you, and within your budget.  Hey, there are many ways to cook potatoes, why always settle for fries?”

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